Quick Facts
| Field | Details |
|---|---|
| State | Colorado |
| Regulatory Authority | Colorado Public Utilities Commission (PUC) |
| Registration Required? | Yes – Must register as a Household Goods Mover with PUC |
| Insurance Required? | Yes – Must file proof via Form E/G (liability), Form H/J (cargo), and Form GL (general liability) |
| Fingerprinting Required? | Yes – Background checks required for principals and drivers via fingerprint-based records |
| Annual Filing Fee | Yes – $300 per year |
| Tariff / Estimate Rules | Yes – Written contracts and shipped valuation options required (released value or full replacement) |
| Complaint Contact | Public Utilities Commission (PUC) – for non-compliance or customer issues |
Overview & Scope
Intrastate movers in Colorado must be registered with the PUC to legally operate. This applies to all parties offering household goods moving services, including scheduling, transporting, and delivery.
Registrants must maintain and file insurance coverage, adhere to safety standards, and follow consumer protection rules.
Colorado Public Utilities Commission
1560 Broadway, Suite 250, Denver, CO 80202
Phone: 303-894-2000 | Permits and Insurance: 800-888-0170 (Outside Denver)
Consumer Assistance: 303-894-2070 or 800-456-0858 (Outside Denver)
Fax: 303-894-2065
Email: dora_puc_website@state.co.us
Registration & Documentation Requirements
Movers must submit the following to the PUC:
- Registration details: Legal entity name, trade names, addresses, and officer information, including birthdate and SSN confidentiality assured.
- Proof of financial responsibility via:
- Form E or G – motor vehicle liability coverage
- Form H or J – cargo insurance (minimum $10,000 per vehicle or $0.60 per lb)
- Form GL – general liability
- Fingerprint-based background check for principals and drivers
- Annual registration fee: $300
The PUC may revoke registration for serious or repeated violations.
Consumer Protections & Contract Requirements
Colorado law protects consumers by requiring:
- Written Contracts prior to any move, which must include:
- PUC registration number
- Contact info (physical and mailing)
- Itemized costs and services breakdown
- Accepted payment methods (must offer at least two)
- Valuation options, including:
- Released Value Option – $0.60 per pound per article OR item depreciated value
- Full Replacement Cost Option – Ships choose a coverage amount, may select deductible, mover liable up to that amount
Storage and delivery rules mandate:
- Prompt release of critical items (e.g., meds, children’s items)
- Storage only under specific contract and notification conditions
Penalties & Enforcement
Violations may incur civil penalties:
- Up to $1,100 per violation in critical cases (e.g., unregistered operation or failure to contract)
- Lesser violations: up to $550, and in some cases, $275 per violation
Compliance Checklist
| Requirement | Status |
|---|---|
| PUC Household Goods Mover Registration | Required |
| Insurance: Form E/G (Liability); H/J (Cargo); GL (General) | Required |
| Fingerprint-Based Background Checks | Required |
| $300 Annual Registration Fee | Required |
| Written Contract & Valuation Options | Required |
| Storage & Delivery Compliance | Required |
Disclaimer:
This page provides a general summary of the intrastate household goods mover requirements. Regulations may change—please confirm licensing, insurance, and compliance obligations before proceeding.
Last updated: August 8, 2025