Quick Facts
| Field | Details |
|---|---|
| State | Indiana |
| Authority | Indiana Department of Revenue (DOR), Motor Carrier Services |
| License Required? | Yes – Certificate of Public Convenience & Necessity (CPCN), also known as Intrastate Operating Authority |
| Insurance Required? | Yes – Form E filed by insurer (liability) is mandatory |
| Tariff Required? | Yes – Must file a publicly accessible tariff and cannot charge outside of it |
| USDOT/UCR | Required if operating interstate or transporting passengers/hazardous materials |
| Application Fee | $100 for permanent authority; temporary/license processing include additional fees (e.g., $25 name change, $100 temporary authority) |
| Consumer Complaints | DOR Motor Carrier Services: 317‑615‑7200, or passengerhhg@dor.in.gov |
Overview & Scope
Per Indiana Code § 8-2.1-22, solicitation and transport of household goods for compensation within Indiana require a valid CPCN from the Indiana DOR Motor Carrier Services. Operating without this certification can trigger civil penalties of up to $1,000 per day
Registration & Documentation Requirements
Movers must complete the following steps:
- Submit Application for Intrastate Operating Authority, with the option for:
- Permanent ($100 filing fee)
- Temporary (180-day, $100)
- Emergency Temporary (30-day, $100) authority
- Once Approved, submit within 60 days:
- Proof of Insurance (Form E)
- Tariff detailing all rates and charges
Upon acceptance, Indiana DOR issues your CPCN and Indiana Operating Authority—required before starting operations
- Renew Annually by November 30 via the DOR Motor Carrier Services Portal
Insurance & Rates
- Liability Insurance (Form E) is mandatory; coverage standards align with federal norms for common carriers.
- Tariff Filing must outline all permissible charges; charging outside that schedule is prohibited and publicly accessible.
Consumer Protections
- Consumers can verify movers’ credentials via Indiana DOR and confirm CPCN status.
- For unresolved service issues, reach out to:
- 317‑615‑7200 or email passengerhhg@dor.in.gov
Compliance Checklist
| Requirement | Status |
|---|---|
| CPCN (Intrastate Operating Authority) | Required |
| Application Document & Fee | Required |
| Liability Insurance (Form E) | Required |
| Tariff Filed & Publicly Available | Required |
| USDOT / UCR (if interstate/hazmat) | Required if applicable |
| Annual Renewal by Nov 30 | Required |
| Regulatory Contact for Consumer Support | Provided |
Disclaimer:
This page provides a general summary of the intrastate household goods mover requirements. Regulations may change—please confirm licensing, insurance, and compliance obligations before proceeding.
Last updated: August 8, 2025