Quick Facts
| Field | Details |
|---|---|
| State | New Hampshire |
| Regulatory Authority | Bureau of Road Toll, Division of Motor Vehicles (NHDOT) |
| License Required? | Yes — Household goods carriers must obtain a Certificate of Authority before operating |
| Insurance Required? | Yes — Movers must file insurance or surety bond sufficient to protect property |
| Tariff Required? | No — Statutory tariff requirements have been eliminated; carriers now set and disclose rates independently |
| USDOT/UCR Required? | USDOT number required for interstate or certain large vehicles; UCR applies for interstate operations |
| Application Fee | Yes — Modest fees apply upon application; annual per-vehicle fees may apply |
| Consumer Complaints | Managed through DMV’s Bureau of Road Toll; hearings and complaint process |
Overview & Scope
Effective January 1, 2023, New Hampshire implemented a new intrastate moving framework under RSA Chapter 359‑T, replacing older tariff and utility-based mandates with a streamlined Certificate of Authority regime. Household goods movers must now be licensed to operate, but tariffs no longer need to be filed with the state.
Registration & Documentation Requirements
To operate legally:
- Obtain a Certificate of Authority from the DMV’s Bureau of Road Toll.
- Post Insurance or Bond as required under RSA 359‑T–8 to ensure protection of consumer property.
- Provide Written Estimates before performing moves, including:
- Cost estimates
- Customer’s rights
- Over‑estimate procedures
- Maintain Records according to statutory standards; be prepared for inspections or hearings as needed.
Consumer Protections
The updated New Hampshire framework enhances transparency and safeguards consumers by requiring:
- Written estimates outlining costs and protections
- A process to address disputes via DMV hearings
- Public accountability of carrier records and operations
Consumers can file complaints under RSA 359‑T–15 to initiate review or hearing proceedings.
Compliance Checklist
| Requirement | Required |
|---|---|
| Certificate of Authority | Yes |
| Insurance or Surety Bond | Yes |
| Written Estimates for Customers | Yes |
| Recordkeeping & Compliance | Required |
| Consumer Complaint Hearing Path | Provided |
Disclaimer:
This page offers a general overview of New Hampshire’s intrastate household goods mover regulations. These rules may change—please verify licensing, insurance, and compliance details with the New Hampshire Department of Safety or DMV before making decisions.
Last updated: August 8, 2025