Quick Facts
| Field | Details |
|---|---|
| State | Arizona |
| License Required? | No state-specific license required for intrastate household goods movers |
| Insurance Required? | Yes—must carry proper insurance |
| Tariff Requirement | No state tariff filing requirement identified in AZ |
| Consumer Protection Laws | Arizona law mandates fair disclosure of rates, insurance, and bans unjust moving practices (e.g., hostage loads) |
| Regulatory Authority | Arizona Department of Public Safety (DPS), Commercial Vehicle Enforcement – Household Goods Enforcement |
| Complaint Contact | Arizona DPS Moving Hotline: (602) 223‑5000 or (602) 223‑2212 |
Overview & Key Requirements
Licensing & Oversight
Arizona does not require a separate intrastate license to operate as a household goods mover . However, the state maintains oversight through the DPS for enforcement of fair moving practices and consumer protections.
Fair Practices & Legal Obligations
State law prohibits household goods movers from refusing to deliver or unload consumer goods or enforcing liens improperly, even if additional payment is pending—except under strict conditions outlined in A.R.S. §44‑1614
Advertisements must accurately disclose insurance coverage, rates, and fees—false or misleading claims may result in penalties under consumer protection statutes .
Consumer Protections
- Movers cannot hold goods hostage; if a dispute arises, consumers should contact the Arizona DPS Moving Hotline at (602) 223‑5000 or (602) 223‑2212 for assistance Arizona Department of Public Safety.
- Consumers should always request a written estimate, confirm coverage limits, and follow best practices—like verifying insurance and reviewing documentation—which are encouraged by the Arizona Moving Association and DPS resources.
Compliance Checklist
| Requirement | Status |
|---|---|
| Intrastate Mover License | Not required |
| Federal USDOT Registration (if needed) | Required for interstate moves |
| Insurance & Valuation Disclosure | Required |
| Tariff Filing | Not required |
| Prohibition of Hostage Loads / Lien Abuse | Required (under AZ law) |
| Accurate Advertising of Rates & Insurance | Required |
| DPS Contact Information for Consumer Aid | Provided |
Disclaimer:
This page provides a general summary of the intrastate household goods mover requirements. Regulations may change—please confirm licensing, insurance, and compliance obligations before proceeding.
Last updated: August 8, 2025