Quick Facts
| Field | Details |
|---|---|
| State | Florida |
| Regulatory Authority | Florida Department of Agriculture & Consumer Services (FDACS) |
| Registration Required? | Yes – Intrastate movers and brokers must register with FDACS and receive an IM (Intrastate Mover) number |
| Insurance Required? | Yes – Cargo liability and vehicle liability insurance required; small operators may post a $25,000 surety bond instead |
| Written Estimate Required? | Yes – A written estimate and contract with valuation options are mandatory |
| Cannot Withhold Goods | Yes – Withholding goods after payment is completed is a felony |
| Complaint Contact | FDACS Consumer Complaints via website or hotline |
Overview & Scope
Florida law under Chapter 507 mandates that any individual or company offering intrastate household moving services—either as a mover or broker—must register with FDACS and obtain an Intrastate Mover (IM) number before conducting business
Registration & Documentation Requirements
- Registration Fee: $300 annually per mover or broker; renewed biennially
- Registration Display: IM number must be prominently displayed on business materials, advertising, contracts, and vehicles
Insurance & Valuation Requirements
- Liability Coverage: Minimum $10,000 cargo coverage (or $25,000 surety bond for small operators) plus vehicle liability based on truck size
- Valuation: Movers must provide valuation coverage of at least $0.60 per pound per item. Additional coverage is available and must be disclosed in writing
Consumer Protections
- Written Estimates & Contracts: Must outline all services, valuation coverage, and allow at least two forms of payment (cash, check, credit card)
- No Goods Withheld: If full payment has been made, state law prohibits movers from withholding delivery—even if disputes arise
Compliance Checklist
| Requirement | Status | Notes |
|---|---|---|
| FDACS IM Registration | Required | Display IM number |
| Registration Fee | $300/yr, biennial renewal | |
| Insurance Coverage | Required | Cargo, liability, or bond |
| Written Estimate & Contract | Required | Valuation, fees disclosed |
| Goods Not Withheld After Payment | Required | Legal requirement |
Disclaimer:
This page provides a general summary of the intrastate household goods mover requirements. Regulations may change—please confirm licensing, insurance, and compliance obligations before proceeding.
Last updated: August 8, 2025