Quick Facts
| Field | Details |
|---|---|
| State | Hawaii |
| Regulatory Authority | Hawaii Public Utilities Commission (PUC) — Motor Carrier Services Division |
| License Required? | Yes — Intrastate movers must obtain PUC certification (“PUC #”) to operate legally |
| Insurance Required? | Yes — High minimum liability and cargo coverage mandated by Hawaii rules |
| Tariff or Written Estimate | Yes — Movers must provide written estimates containing full detail before transporting household goods |
| Complaint Contact | PUC Motor Carrier Services (contact info available via PUC site) Online Form |
Overview & Scope
Hawaii requires any for-hire intrastate household goods mover to hold a Public Utilities Commission motor carrier certification (PUC #) prior to operation. The PUC regulates their certification, filings, and oversight of moving operations in Hawaii.
Registration & Insurance Requirements
- PUC Motor Carrier Certification is mandatory for operation.
- Insurance must meet minimums as established under Hawaii Administrative Rules:
- Liability coverage for property carriers:
- Bodily injury/death per person: $250,000
- Bodily injury/death per accident: $750,000
- Property damage per accident: $250,000
- Cargo coverage must protect against loss or damage up to $1,500 per vehicle or $3,000 aggregate
- Liability coverage for property carriers:
- Such insurance or surety bonds must be properly filed with the PUC and cannot be contractually limited in liability by movers
Estimates & Consumer Protections
- Movers must provide a written estimate to the shipper before beginning a move. This estimate must include:
- All applicable rates and charges
- Estimated time of service
- Approximate shipment weight
- General description of items
- Declared valuation information, with a clear statement that additional insurance may be needed beyond the declared value
- The written estimate must be attached to the bill of lading or invoice
Compliance Checklist
| Requirement | Status |
|---|---|
| PUC Motor Carrier Certification | Required |
| Liability Insurance (Hawaii minimums) | Required |
| Cargo Coverage ($1,500 per vehicle) | Required |
| Written Estimate & Bill of Lading | Required |
Disclaimer:
This page provides a general summary of the intrastate household goods mover requirements. Regulations may change—please confirm licensing, insurance, and compliance obligations before proceeding.
Last updated: August 8, 2025