Quick Facts
| Field | Details |
|---|---|
| Jurisdiction | Rhode Island |
| Regulatory Authority | Division of Public Utilities & Carriers (DPUC) |
| License Required? | Yes — Household goods carriers must obtain operating authority from DPUC. |
| Insurance Required? | Yes — Public liability and cargo insurance must be filed. |
| Tariff Required? | Yes — A tariff outlining routes and rates must be filed and available. |
| MC Number Use | Required — “MC” number must appear in all advertisements and on vehicle signage. |
| Written Estimates / Bill of Lading | Yes — Movers must provide and sign these documents for each move. |
| Trip / Oversize Permits | Required for oversized vehicles or those entering from out of state. |
| Consumer Complaints | Handled by DPUC’s Motor Carrier Services Division. – Online Form |
Overview & Scope
Movers operating within Rhode Island must be licensed by the Division of Public Utilities & Carriers. Operating authority, appropriate insurance, and a filed tariff are mandatory. Vehicles must be clearly marked and consumer protections enforced through documentation and transparency.
Registration & Operational Requirements
- Obtain DPUC Operating Authority before offering intrastate moving services.
- File Required Insurance: Public liability and cargo insurance coverage must be submitted per state standards.
- Maintain a Filed Tariff that includes all service routes and rate structures.
- Display MC Number prominently on advertisements and vehicles.
- Provide Written Estimates and Bill of Lading to consumers—standardized documentation is required.
- Secure Special Permits: Oversize/overweight or out-of-state operations require additional permits.
Consumer Protections
- Using a licensed, insured mover protects against unprofessional or fraudulent practices.
- Expect a clear written agreement or estimate, a signed Bill of Lading, and proof of coverage.
- DPUC enforces compliance and accepts complaints regarding pricing, service issues, or licensing concerns.
Compliance Checklist
| Requirement | Required |
|---|---|
| DPUC Household Goods Operating Authority | Yes |
| Liability & Cargo Insurance | Yes |
| Tariff Filed | Yes |
| MC Number Display on Ads/Vehicles | Yes |
| Written Estimate + Bill of Lading | Required |
| Oversize/Out-of-State Permitting | Required if applicable |
| Complaint Process via DPUC | Provided |
Disclaimer:
This overview provides a general summary of Rhode Island’s household goods mover regulations. Laws and requirements may change—please verify licensing, insurance, and compliance guidelines with the Division of Public Utilities & Carriers before taking action.
Last updated: August 8, 2025